Thank you for bringing this issue to our attention. We apologize for any inconvenience this has caused. Our customer care team has been notified, and they will be in touch with you shortly to assist you further.
They will review your case and work towards finding a solution to ensure that you have a better vaping experience with our products. Your satisfaction is our priority, and we appreciate your patience as we address this matter.
If you have any additional questions or concerns in the meantime, please feel free to reach out to our customer care team at [customer care contact information]. They will be more than happy to assist you.
Thank you for your understanding, and we look forward to resolving this issue for you.